"Hearing with the soul" refers to perception with the spiritual senses, to an awakening of a new quality of perception. It is an inbreaking of a contemplative awareness that is capable of perceiving all reality as illumined and suffused by God, as graced with tremendous potential. ...The awakening of the spiritual senses can happen to all of us. We are all capable of "hearing with the soul."
If the heart wanders or is distracted, bring it back to the point quite gently... And even if you did nothing during the whole of your hour but bring your heart back, though it went away every time you brought it back, your hour would be very well employed.