What keeps us from forgiving the people who hurt us is that we have not yet healed the wounds they inflicted. Forgiveness is the gift at the end of the healing process. We find it waiting for us when we reach a point where we stop expecting "them" to pay for what they did or make it up to us in some way. Yet, forgiveness is moving on. It is recognizing that we have better things to do with our life and then doing them.
In the sweet territory of silence we touch the mystery. It's the place of reflection and contemplation, and it's the place where we can connect with the deep knowing, to the deep wisdom way.