If you maintain a feeling of compassion, loving kindness, then something automatically opens your inner door. Through that, you can communicate more easily with other people. And that feeling of warmth creates a kind of openness. You'll find that all human beings are just like you, so you'll be able to relate to them more easily. That gives you a spirit of friendship.
When an event stirs great sadness and grief in us, after the wailing and the tears and the tearing of our hair, there comes a time when we have to fall silent. It is even beyond prayer. Prayers, which are also offered up at such moments, do not substitute for silence. Silence is the ultimate prayer.
~ from COMING TO OUR SENSES by Jon Kabat-Zinn