Silence in mercy means more than stilling our tongues whenever we plan to speak unkindly. We must silence our judgmental thoughts as well. Each time we think of another person critically, we need to consciously isolate that thought and replace it with one that is imbued with gracious tolerance for his or her faults ... In such silence, we allow others to exist as God made them to be rather than how we would wish them to be ... Through the use of silence, we not only drive out our desire to dominate and control, but also learn to listen to one another. When we truly hear what others are saying to us in the respectful silence of our heart, we can begin to serve others with mercy, for we now know what they need from us and can respond accordingly.
In prayer, seek to make yourself into a vessel for God's Presence. See yourself as nothing; only one who is nothing can contain the fullness of the Presence.
There are times when the love of God burns so powerfully within your heart that the words of prayer seem to rush forth, quickly and without deliberation.
At such times it is not you yourself who speak; rather it is THROUGH you that the words are spoken.