Silence in mercy means more than stilling our tongues whenever we plan to speak unkindly. We must silence our judgmental thoughts as well. Each time we think of another person critically, we need to consciously isolate that thought and replace it with one that is imbued with gracious tolerance for his or her faults ... In such silence, we allow others to exist as God made them to be rather than how we would wish them to be ... Through the use of silence, we not only drive out our desire to dominate and control, but also learn to listen to one another. When we truly hear what others are saying to us in the respectful silence of our heart, we can begin to serve others with mercy, for we now know what they need from us and can respond accordingly.
Talking about connecting to a higher power: Whether we think of that higher power as God, or whether we think of that higher power as just our own inner wisdom, silence is absolutely imperative to get there...
That is where we always find our deepest wisdom.
Our activities in the world are really important. Being active helps us to gain skills and helps us to gain knowledge and build relationships.
But wisdom always comes out of silence.