When we don't listen, we are shutting ourselves off -- not from others but from ourselves. We can't do anything from a place of knowing. When we think we know something, we don't listen. We have to empty ourselves over and over, return to unknowing, and just listen. And listen. And listen... And once we listen, we have to act. The functioning that comes out of listening -- out of "Attention!" -- is compassionate action. If we don't listen, we can't act with compassion.
I feel an increasing desire to be silent with friends. Words are important in bringing hearts together, but too many words can alienate us from one another. Not every event has to be told, not every idea has to be shared. Once an atmosphere of mutual trust is present we can be silent together and let God be the One who speaks, gently and softly.