Most people need to know that they have been heard. Listen to their body, their eyes, to the colors they are wearing. If you really want to hear someone, open your heart and listen to their soul.
Whoever deeply searches out the truth and will not be deceived by paths untrue, shall turn unto himself his inward gaze, shall bring his wandering thoughts in circle home and teach his heart that what it seeks abroad, it holds in its own treasure chests within.